Privacy Policy

Phlo | Last updated: 9 March 2026

1. Introduction

Phlo ("we", "us", or "our") operates phloing.com and provides AI transformation and automation consulting services. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or engage with our services.

By using our website or booking a consultation, you agree to the collection and use of information as described in this policy.

2. Information We Collect

Information you provide directly

  • Name and email address when booking a consultation or subscribing to our newsletter

  • Business name, role, and industry when completing intake forms

  • Any information you share during consultation calls or via email

Information collected automatically

  • Website usage data including pages visited, time on site, and referral source

  • Device and browser information

  • IP address and approximate location

  • UTM parameters and campaign tracking data

3. How We Use Your Information

We use the information we collect to:

  • Schedule and conduct consultation calls

  • Send our newsletter, Systems by Design, if you have subscribed

  • Follow up on service enquiries and proposals

  • Improve our website and understand how visitors engage with our content

  • Comply with legal obligations

We do not sell your personal information to third parties.

4. Tools and Third-Party Services

We use the following third-party tools which may process your data:

  • Beehiiv — newsletter delivery and subscriber management

  • HubSpot — CRM and contact management

  • iClose / Calendly — booking and scheduling

  • PostHog — website analytics

  • LinkedIn — advertising and lead generation

Each of these services operates under their own privacy policies. We encourage you to review them.

5. Data Storage and Security

We are based in Sydney, New South Wales, Australia. Your data may be stored and processed in Australia or in other countries where our third-party service providers operate.

We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and meet legal obligations. If you ask us to delete your data, we will do so unless we are required to retain it by law.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Unsubscribe from our newsletter at any time using the link in any email

  • Opt out of marketing communications

To exercise any of these rights, contact us at daniel.hay@phloing.com.

8. Cookies

Our website uses cookies to understand how visitors use the site and to improve your experience. You can disable cookies in your browser settings, though this may affect some functionality.

9. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent update. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Phlo

Email: daniel.hay@phloing.com

Website: phloing.com

Sydney, New South Wales, Australia